1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Awad Al Malki app, which provides audio and music listening services within the app.

By using the app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use the app.

2. Information We May Collect

We may collect information necessary to operate and improve the app, including:

• Device information such as device type, operating system, app version, language, and general region.
• Usage information such as pages or sections visited within the app, session duration, and interactions with content.
• Technical identifiers such as IP address, Advertising ID, analytics identifiers, and Firebase identifiers when used.
• Crash reports and diagnostic data to improve performance and fix technical issues.
• Any information you voluntarily provide when contacting us by email.

We do not directly collect sensitive information such as health data, religious beliefs, political opinions, or banking/payment card details inside the app.

3. How We Use Information

We use the collected information for the following purposes:

• To operate the app and provide audio listening services.
• To improve app quality and user experience.
• To analyze app performance and understand usage patterns.
• To fix bugs, crashes, and technical problems.
• To display advertisements when advertising services such as Google AdMob are used.
• To respond to support requests and user inquiries.
• To comply with legal requirements and Google Play policies.

4. Advertising and Third-Party Services

The app may use third-party services to display ads, perform analytics, improve performance, or detect crashes. These services may collect certain information according to their own privacy policies.

Third-party services used or that may be used in the app may include:

• Google AdMob for advertising.
• Google Firebase for analytics, notifications, or crash reporting if enabled.
• Google Play Services for Android service functionality.

These services may use the Advertising ID or similar technologies to provide relevant ads, measure ad performance, prevent fraud, and improve service quality.

You can control ad personalization through your device settings, such as disabling personalized ads or resetting your Advertising ID from your Google settings on Android.

5. Cookies and Similar Technologies

The app itself may not directly use cookies. However, third-party services or web pages linked from the app may use cookies or similar technologies to improve services, display ads, and measure performance.

6. Sharing of Information

We do not sell your personal data to third parties. Limited information may be shared with service providers required to operate the app, such as advertising, analytics, hosting, and technical service providers, only as necessary to provide and improve the service.

We may also disclose information if required by law or to protect our rights, users, or prevent misuse of the app.

7. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, such as operating the app, improving performance, resolving issues, or complying with legal obligations. Technical or statistical logs may be retained for a limited period for security and analytics purposes.

8. Data Security

We use reasonable measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. User Rights

Depending on applicable laws, you may have the right to request access, correction, deletion, or restriction of your personal data. You can contact us at: info@sotbadw.com

11. External Links

The app may contain links to external websites or services. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing the privacy policy of any external site you visit.

12. Audio Content and Intellectual Property

The app provides audio content for listening inside the app. Users must not use the app in a way that violates intellectual property rights or applicable laws. If you believe any content infringes your rights, please contact us at: info@sotbadw.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the app after changes are posted means that you accept the updated policy.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, you can contact us at:

Email: info@sotbadw.com

Website: https://sotbadw.com